We ask that all interested job applicants take a few minutes 
to read the following job description.
  Immediately following the description of the job you will find a link to an
 on-line application, which you must complete, if you wish to apply for the position.
We are not able to accept phone calls about the position.

Hourly Position Description ~ Front Desk Customer Service Representative

PURPOSE:

To provide bowling customers with prompt, efficient, courteous service and to ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of customers.

ESSENTIAL DUTIES:

·         Greet and inform customers of center services, bowling promotion, current price and specials.

·         Provides friendly, courteous, polite, and helpful customer service.

·         Keep track of open-play lanes (activity and inactivity) and assign them to customers.

·         Rent shoes and sanitize them upon return.

·         Operate computerized cash register, process credit card payments, and handle cash transactions.

·         Handle customer telephone inquiries.

·         Promote products and services to customers.

·         Enforces (or reports disobedience of) Center rules and policies.

·         Cleans restrooms, vacuums, cleans birthday and function rooms after parties.

·         Wipes down counters and chairs behind lanes

·         Washes windows and sweeps the front entrance as needed.

·         Cleans billiard and game rooms (brushed tables, cleans floor, dusts lights).

·         Removes garbage from building and replaces plastic garbage can liners, as needed.

·         Stocks soda machine.

·         Stocks beer cooler behind front counter.

          Cleans and vacuums rugs to maintain a clean facility for customers.

·         Troubleshoot lane issues.

OTHER DUTIES:

·         Sell pro shop merchandise; maintain merchandise display. 

·         Implement special event bowling promotions, tournaments and parties.

·         Make copies on copy machine.

·         Perform other duties as assigned.

MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES, SOFTWARE:

·         Computerized cash register

·         Credit card machine

·         Calculator

·         Computer/printer

·         Telephone

·         Copy Machine

·         Lane machinery as instructed

We are willing to train the right person.  You should have reliable transportation and be able to work a flexible schedule to include day/evening/weekends.

 To apply for the above position, please CLICK HERE and complete the on-line application.  We are not able to take phone calls about this position.